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To configure VoiceNib server settings, click the Server configuration menu item. An example of the Server page is shown in Figure 6.3.

server configuration
Figure 6.3

The page contains the following items.

The Audio folder box is intended to enter a folder name where audio files of recorded calls will be stored.

The Log level list allows you to select the level of logging of the system. The following options are possible, where each next option increases the detail level of logging:

  • Status,
  • Critical error,
  • Error,
  • Warning,
  • Information,
  • Advice,
  • Debug.

The log is used to identify the causes of the malfunction of the VoiceNib server. By default, the log file is in the: ...\ProgramData\SoftPI\VoiceNib\. The file name is Server.log

If you could not find out the cause of the incorrect operation using this log and fix the problem yourself, send this log to SoftPI technical support.

In the Port box, specify the IP port of the VoiceNib server which will receive data from sniffers. The default value is 5454.


Links

VoiceNib is a call recording system

VoiceNib. Main features

VoiceNib configuration

VoiceNib. Sniffer configuration