There are the following ways to find answers to your questions:

You may browse Knowledge Base

It is very likely that the answer to your question is already posted in our FAQ section.

Search forums and post your question here

You can quickly get answer to your question from forum.

Contact our Support Team

You may contact our support team by e-mail, Skype or ICQ. Contact


SoftPI supplies our customers with email, Skype and telephone technical support assistance for a term of one full year for free. Extended support packages may be purchrased for two or three years.

Warranty also includes:

  • Error correction within 5 days; 
  • All new versions and upgrades are free;
  • High-priority technical support.

Extended support

Our software includes one year of technical support. After this year you can buy the extended support. There are two extended support packages: 

  • 1 year of extended support (+20% of base license cost); 
  • 2 years of extended support (+30% of base license cost).